What We Collect and Why We Use It
When you create an account, we collect your name, email address, phone number and the wallet identifier linked to your bKash, Nagad or Rocket payment. We need these to verify your identity, process deposits and withdrawals, and keep your account secure. During an active session, we
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also log device type, IP address and page interaction data — this helps us detect unusual access and protect your account from unauthorised use. If you contact our support team, the conversation record is stored against your account for follow-up purposes. We do not sell your
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personal data to third parties. Data shared with payment processors — such as the mobile wallet networks you use — is limited to what is strictly required to complete the transaction. Cookies placed during your session track lobby navigation and wallet selection state; you can manage
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these through your browser settings. Retention periods vary by data type: account records are kept while your account is active, and for a period after closure as required by applicable rules. Eligibility to use this platform, and the data rights available to you, depend on your
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local law and the eligible regions we serve.
Service availability depends on eligible regions and local law. Users should check local rules before opening an account.